Reference

How akasia888 Handles Your Personal Data

Your account with us carries personal details — your name, contact info, and the wallet you use to top up via DANA, OVO, or GoPay. This policy explains exactly what we collect, how we store it, and the rights you hold over it.

Account data kept secureDANA, OVO, GoPay wallet info protectedYour rights to access and updateNo data sold to third partiesContact us to request changes

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat from your account dashboard, by email, or via our Indonesia support line. We aim to acknowledge your request within one business day and resolve it in line with applicable data-handling regulations in your region.

Live Chat Open your account dashboard and tap the chat icon. Our Indonesia support team picks up privacy and data requests through the same channel you use for account help.

Email Support Send your data request to our support email address listed in your account settings. Include your registered phone number so we can verify your identity before acting on the request.

Account Settings Some data updates — like your contact number or linked e-wallet — can be made directly inside your account profile without contacting support, subject to verification.

What Data We Collect and Why

akasia888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide at registration — your name, email address, phone number, and date of birth. When you make a deposit via DANA, OVO, or GoPay, the transaction reference and wallet identifier are logged to match your payment

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to your account. We also collect device data such as your browser type, operating system, and session timestamps so we can keep your mobile access consistent whether you log in from Bekasi or anywhere else in Indonesia. This data serves three purposes: verifying your identity, processing
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your transactions correctly, and maintaining account security. We do not collect payment credentials like full wallet PINs or bank passwords — those stay within the respective payment app. Cookies and local storage are used to remember your session state so you do not have to log
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in again between short breaks. You can clear cookies through your browser settings, though doing so will end your active session. Any data shared with payment processors like DANA, OVO, or GoPay is limited strictly to what those processors need to complete your transaction. We do
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not sell, rent, or share your personal information with advertisers. Retention periods follow applicable regulations in supported regions, and data is deleted or anonymised once it is no longer needed for account or legal purposes.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply consistent security practices across every layer of your account — from the moment you register to how we store your payment history. SSL encryption covers all data in transit. Your wallet details tied to DANA, OVO, or GoPay are stored as references, not as raw credentials. Here is a breakdown of the four areas that matter most for your privacy.

Encryption in Transit

Every piece of data moving between your device and our servers travels over SSL. This applies to your login, your deposit confirmation, and any account update you make from your Android browser.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your last lobby state. You can manage or clear these through your mobile browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by applicable regulations in supported regions. When retention ends, data is deleted or anonymised.

Third-Party Access

Payment processors like DANA, OVO, and GoPay receive only the transaction data they need to complete your deposit or withdrawal. No marketing partner receives your personal account data.

Questions About Your Privacy Rights

These are the questions we hear most often about how we handle personal data on your account. If your question is not covered here, reach out through live chat or email and our support team will respond directly.

We collect your name, email, phone number, and date of birth at registration. Once you link a payment method, we also log transaction references from DANA, OVO, or GoPay to match deposits to your account.

Yes. Send a data access request via live chat or the support email in your account settings. We verify your identity first, then provide a summary of the data we hold, in line with applicable rules.

Contact details like your phone number can be updated inside your account profile after verification. For changes to identity documents, contact our support team directly through live chat or email.

We share data only with payment processors — DANA, OVO, GoPay — and only the transaction details those processors need. We do not share your data with advertisers or unrelated third parties.

We retain your data for a period after account closure as required by applicable regulations in supported regions. After that period, data is deleted or anonymised so it can no longer identify you.

When you unlink a DANA, OVO, or GoPay wallet from your account, we remove the active link. Transaction history tied to that wallet is retained only for the minimum period required by applicable regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoManado Jackpot Hub

How akasia888 Handles Your Personal Data

How to Contact Us About Your Data

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Control

Data Retention

Third-Party Access

Questions About Your Privacy Rights

01 What personal data does akasia888 collect when I register?

02 Can I request a copy of the data you hold on my account?

03 How do I update or correct my personal information?

04 Does akasia888 share my data with third parties?

05 How long do you keep my account data after I close my account?

06 What happens to my wallet data if I remove a payment method?

Privacy Policy

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